News

Great property management isn’t just about buildings—it’s about the people who keep them running. At Toeniskoetter Development, Facilities Superintendents play a central role in the company’s hands-on approach to service and tenant care.

Meet the team:

• JR Romero – 22 years with Toeniskoetter
• Gilbert Ruiz – 19 years with Toeniskoetter
• Guillermo Martin – 7 years with Toeniskoetter

Each of them oversees multiple buildings across the Bay Area and is often the first person a tenant calls when something goes wrong or just needs attention. They’re on-site daily, inspecting rooftops, responding to service calls, coordinating vendors, and making sure everything from landscaping to HVAC is working properly.

“I treat every building like it’s my own home,” says JR Romero. “That’s how I build trust with the tenants. They know I’ll answer, and they know I’ll take care of it.”

Unlike companies that route service requests through call centers or ticket systems, Toeniskoetter Development’s superintendents work directly with tenants. That kind of accessibility is rare in the industry—and it makes a lasting impact.

Guillermo Martin, who manages properties like the O’Connor Health Center, says that being on-site every day allows him to form stronger relationships with tenants.

“They see me often, and they know they can call or text me directly,” he said. “It’s a family-oriented company, and that shows in how we treat the people we work with.”

For Gilbert Ruiz, who has been with Toeniskoetter Development for nearly two decades, the work is about consistency and care. “Every day is different,” he says. “But the goal is always the same—make sure the tenant is comfortable and the property is running the way it should.”

Together, this team is a huge part of why tenants stay, leases get renewed, and buildings continue to operate at their best. Their work may happen behind the scenes, but the results are felt every day.

 

Team Highlight

JR Romero

Years with Toeniskoetter: 22

Manages: 12 properties across Morgan Hill, San Jose, and Milpitas

Hometown: San Jose, CA

What he does: JR handles everything from daily building inspections and vendor coordination to urgent repairs and tenant requests. He’s often the first call tenants make—and he answers.

You’ve been at Toeniskoetter for 22 years. Why have you chosen Toeniskoetter as an employer year after year?
“Toeniskoetter treats you like family, not just a number. That culture runs from the top to every single coworker, and it makes a big difference in how we care for our properties and tenants.”

Fun fact: JR grew up in San Martin and still enjoys riding horses on local ranches like Harvey Bear and Collero.

 

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Giullermo Martin

Years with Toeniskoetter: 7

Manages: Multiple commercial properties across the South Bay
Hometown: Union City, CA

What he does: Guillermo is a go-to for technical fixes, building maintenance, and proactive planning. With nearly two decades of experience, he’s built lasting relationships with tenants who know they can rely on him.

Why he loves working here:
“There’s a sense of pride in taking care of these buildings like they’re your own. Every day brings something new, and the team here always has your back.”

Fun fact: Guillermo once worked in specialty construction before moving into facilities. He brings that technical knowledge to every project he touches.

Gilbert Ruiz

Years with Toeniskoetter: 19
Manages: Multiple commercial properties across the South Bay
Hometown: San Jose, CA

Why he loves working here:
“One thing that makes Toeniskoetter different is how involved we are with our tenants. We don’t just send vendors out—we’re onsite, making sure things are done right and keeping tenants in the loop. I truly enjoy working here because of the amazing team. Everyone brings something valuable to the table, and we’re always helping each other out. Erin Toeniskoetter is a big part of that. She’s always there when something needs to be solved—day or night—and she’s someone you can always count on.”

Fun fact: Gilbert was hired in April 2006 and has nearly two decades of experience in facilities management. His background in building operations and vendor coordination has made him a trusted, go-to team member across TD-managed properties.